Lucky Days Casino Review
Editor’s Verdict on Lucky Days Casino – 4/5 stars
Lucky Days Casino certainly has more positives than negatives. Our experts’ main issue was the lack of customer service options, especially the phone and the slow live chat options.
However, they offset this with a fantastic range of slot games and a bonus better than many other medium-sized casinos looking to break into the newly flourishing Canadian market. Overall, our Lucky Days Casino review is a respectable 4/5 – and we could go higher than this if they bolster their customer service because, aside from this, it has all the hallmarks of a reputable platform.
How to Register at Lucky Days Casino Canada
Getting signed up is a straightforward process. Unlike some casinos where you need to register through a link, through their app, or jump through hoops before you can even access their games, Lucky Days online casino presents you with the main sign-up page as soon as you open their site or app.
Although some sites will provide a snippet of what they offer and let you glide around their interface, you have to register from the off to get a better idea of what they offer. You can get registered within a couple of minutes following these simple steps.
- When you open the home page, you’ll be immediately presented with a form to fill in some basic information.
- The first page asks for full name, e-mail, and password. Enter and select “next.”
- You’ll then be asked to enter your address, date of birth, etc.
- Once completed – read the terms and conditions before accepting. Your account is then registered and ready to go.
KYC (Know Your Customer)
Verifying your information at Lucky Days Canada follows a blueprint similar to those of other casinos. It’s a necessary part of the process to protect you and the casino. We recommend doing this before betting, as it can delay any withdrawals if you win. Personally, I’d recommend ensuring that the pictures are clear: you need three proof of ID documents:
- Verification of bank account, usually a statement.
- Proof of address, such as a utility bill.
- Verified ID: Canadian passport or valid driving license.
Lucky Days wasn’t noticeably quicker or more complicated than its competitors.
Payment Options at LuckyDays
LuckyDays offers many payment options. Players can deposit using cards, bank transfers, or e-wallets. Interac is the most popular payment method in Canada, and the minimum deposit required is $10.
Payment methods | Min-max deposit | Min-max payout | Speed | Fees |
Visa | $15-10,000 | $15-4,000 | instant – up to 2 hours | – |
MasterCard | $15-10,000 | $15-4,000 | instant – up to 2 hours | – |
Bank Transfer | $20-10,000 | $15-4,000 | up to 48 hours | – |
Interac | $10-5,000 | $10-4,000 | 1-5 days. | – |
Neteller | $20-5,000 | $20-4,000 | instant – up to 2 hours | – |
Skrill | $20-5,000 | $20-4,000 | instant – up to 2 hours | – |
iDebit | $20-5,000 | $20-4,000 | instant – up to 2 hours | – |
Payz | $20-5,000 | $20-4,000 | instant – up to 2 hours | – |
Instadebit | $20-5,000 | $20-4,000 | instant – up to 2 hours | – |
MuchBetter | $20-5,000 | $20-4,000 | instant – up to 2 hours | – |
Paysafecard | $20-5,000 | – | instant – up to 2 hours | – |
Out of all the payment methods available, Visa is the most reliable. However, Interac and Skrill are great as well. Once you have verified and fully completed KYC, instant withdrawals of winnings shouldn’t be an issue with any of these methods.
Anthony CampbellCasino expert
LuckyDays Casino Bonuses
While Lucky Days Casino no deposit bonus might not be available now, they have various promotions. The structured nature of their welcome bonus is both inventive and keeps new customers returning.
Instead of paying out the 100 free spins bonus in Big Bass Bonanza all in one hit, you receive ten free spins each day for ten days. It’s a unique idea from a marketing perspective. Still, more importantly, the value of betting credits, anywhere up to $1,500 – is a solid offer and helps them stand out in a busy Canadian market. Easily one of their main positives. Each bonus has a 25x wagering requirement, which is solid. Anything around 30x is usually the industry standard, and their minimum deposit of $20 is aligned with the competition, too.
Welcome Bonus | A 100% bonus of up to $1,500 + 100 free spins on Big Bass Bonanza |
Minimum Deposit | $20 |
Wagering Requirements | 25x |
Max achievable bonus | $1,500 |
Loyalty Program
There’s currently no VIP program that Lucky Days Casino offers their Canadian customers. If you’re a regular customer, you will receive the occasional free spins offer or $10 or $20 betting credit. They generate these amounts automatically based on betting patterns and volumes. VIP and Loyalty Programs often only speak to a small percentage of gamblers on the site. This may change in the future, but at the moment, there’s nothing specific for high-rollers or VIPs.
Gaming Lobby at Lucky Days
The gaming selection on Lucky Days Casino Canada is one of the areas where it shines. There are over 800 slot titles, with some of the top providers featured. Microgaming, NetEnt, and all the names you associate with high-end slot gaming are prevalent at Lucky Days Casino. More importantly, they’re just as easy to play on an iPad as on a desktop or laptop.
Games | Game type | Number of games | Most played titles |
Slots | Slot Machine | 840 | Starburst & Big Bass Bonanza. |
Jackpot Games | Slot Machine | 33 | Book Of Atem WowPot, Mega Moolah Absolootly Mad. |
Roulette | Table Game | 32 | American Roulette & Turbo Multifire Roulette. |
Blackjack | Table/Card Game | 29 | Classic Blackjack Ten Twenty, Redeal Blackjack, and Vegas Strip Blackjack. |
Others | Video Bingo & Lottery | 10 | Immortal Romance Video Bingo and Don Bingote. |
Wagering Requirements at Lucky Days Casino Canada
It doesn’t matter which casino site you sign up for – the free spins bonus will have some sort of wagering requirement. On average, Lucky Days, 25x for their welcome bonus and 30x for additional promotions, are pretty good. Some sites will opt for 50x and 60x wagering requirements, which are far too high, so 25x and 30x are about right.
Software Providers
All of the big hitters are available on Lucky Days Casino. Evolution Gaming is the dominant force in live table gaming, and they have many tables available on the site. Likewise, they have working ties with some of the biggest names in slot game design, such as Microgaming, NetEnt, ELK, and Red Tiger Gaming.
Usability, Mobile & Applications
While no mobile app might seem like a red flag in the 2024 iGaming market, Lucky Days Casino is compatible with mobile browsers. The site is easy to use and navigate, and its slick design means that a mobile browser can handle the gaming speed and latency on a smartphone, iPad, tablet, or desktop. We found it to be more accessible on an iPad – but unlike some providers who go desktop-heavy, Lucky Day’s usability spans all devices.
The website itself has a cool, tropical island background. But it relies on its simplicity once you dig into the site and browse the games available. It doesn’t need or require bright, vivid pop-ups or spinning news bars of information and the latest games; it’s simple and effective, and while an app might help them get their name out there a bit more, there are no issues we experienced with a mobile browser, whether we played at a live roulette table or fired up one of the many Microgaming or NetEnt titles they had in their slot section.
Security & Fairness
SSL encryption and firewall technology should be industry-standard. Luckily, reputable providers use this, and Lucky Days Casino falls into this category, too. They have extensive licensing agreements that span multiple countries, including Curacao and Cyprus, and they have extensive information in their Privacy Policy about the data they hold and what they use it for.
They are also PCI DSS certified to secure all payments to and from the site and display their GCB certificate at the bottom of their home page. These are all positives and speak to the site’s security and the company’s fairness.
Client Support
The customer support section is where Lucky Days Casino Canada could improve. In 2024, it’s counterproductive not to have an avenue where customers can get help via phone or social media.
When we got through to the live chat, they were helpful and courteous, but without a phone number or social media, the options seemed thinner, lacking a personal touch. There’s nothing to blame when you speak to them, but their support could be improved with just a couple more options.
Anthony CampbellCasino expert
Online Reputation & Presence
Often, the most authentic measuring criteria for the quality of a casino is its reputation in the wider community. While experts will try their best to be impartial, some will blindly provide 5-star reviews simply as a marketing service they’ve paid for.
However, online comments, whether via social media or reviews, are from customers with no ulterior motive, and it can sometimes be the fastest way to pick up on trends and issues with a provider. We’d recommend taking them on board but fusing them with your own site experience.
LuckyDays Reviews from Players
It’s a mixed bag for Lucky Days on TrustPilot. There are some 5-star reviews, and there are also customers who are unhappy with the service – which is what you’ll find with any casino.
Casino Socials
Some casinos rely on a robust and visible presence on social media to help grow their brand. Perhaps a decade ago, this would’ve been imperative, as Facebook and other social media platforms were essential in promoting new brands. However, the shape of the market has changed, with more people seeking expert opinions to form their idea of what a provider can do well and where it could improve.
Often, the best way is to try it yourself and see what you think. Lucky Days Casino doesn’t have any social media pages. While this can be a red flag for certain providers, the number of certifications and verified licenses on their site quell any of these issues. Do be wary of sites that don’t have a social media presence combined with little to no licensing, though.
Responsible Gambling
Safe gambling protocol is integral. Lucky Days has signposted a range of charities you can access via their site. They also offer tools where gamers can set a cooling-off period or time and deposit limits for their gaming. Red flags can take many forms – but the most common ones are spending too much money or time on gambling sites, viewing gambling as a source of income, or gambling with real money you can’t afford to lose.
Final Thoughts on Lucky Days Review
Lucky Days Casino Canada has a lot going for it: a great range of games, solid signposting to responsible gambling measures, and connections with the top names in the industry. Once they add a few more customer service options and bolster their social media presence, they could position themselves as one of the top medium-sized casinos in Canada. Comment below and let us know what you think. Read our reviews of other best Canadian online casinos, send your recommendations and share your experience with other players.
FAQS
- Is Lucky Days casino legit?
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They’re licensed in several jurisdictions, but more importantly for Canadian gamers, they have an Ontario license through L7 Entertainment Ltd - their number is OPIG1242643.
- Is Lucky Days Casino safe?
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They implement industry-standard 128-bit SSL encryption. Their KYC process is thorough, too, which again speaks to the quality of their security and safety.
- How long does Lucky Days casino take to withdraw?
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It depends on the method. Visa payouts could be instant or within 2 hours, and some bank transfers can take up to 5 days. Usually, if the sum is not big and you withdraw during a business day, the transaction is instant.
- What is Lucky Days casino minimum withdrawal amount?
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The minimum payout amount is $20, which is great! You can withdraw small winnings to any payment method you prefer.