Royal Panda Casino Review

Editor’s Verdict on Royal Panda – 4.2/5

We know many readers like it when we go straight to the point. Our team rated Royal Panda Casino with 4.2 stars. It received such a high rating due to an impressive selection of slots, the top jackpots, and diverse gambling software. Rewarding bonuses and loyalty program perks also contributed to the overall score.

So, why not rate the website with 5 stars? We were a bit concerned with the number of payout-related disputes with the users. Our team discovered that the problem lies in the casino’s KYC verification rules. We’ll discuss the issue later in this review. Unresolved disputes were a primary factor in decreasing the website’s rating.

How to Register at Royal Panda Canada

You can create a real money account by filling out a sign-up form or using your Google account. We’ll describe the first option because it applies to all players rather than only Gmail users. Follow these steps to sign up:

1. Click the Sign-Up button on the casino’s website.
2. Provide your email and create a password for authorization.
3. Complete the Personal Info section with your first and last name, birth date, and Canadian mobile phone number.
4. Choose Canada on the country list and enter your full address. You can do it with a quick search or manually.
5. Agree with the Terms & Conditions and confirm registration.

Know Your Customer (KYC) Verification

Royal Panda Casino Canada KYC verification process looks standard at first glance, but it features a few important details you should know about. Let’s start with the general things first. The website may ask you to verify your ID after a deposit, before a withdrawal, or at any other time. The required document package includes:

• Photographic ID copy or an alternative document;
• source of wealth/funds;
• proof of payment method;
• utility bill or an alternative proof of address.

Now, here is the part where things become intricate. The KYC verification rules state that this casino may ask for copies of already expired documents. They may also request any additional document not included in the list above. It gives the website an almost unlimited authority regarding user verification. We think these rules are a major reason for so many disputes with the casino. They don’t look very fair from our point of view.

Royal Panda Bonus Program

The website’s bonus program gives players vast opportunities to get extra funds and free spins. Though it currently doesn’t offer a Royal Panda Casino no deposit bonus on sign-up, you can expect lavish welcome prizes and many reload bonuses.

Royal Panda allows you to choose between two welcome offers:

• online casino 100% match bonus of up to C$1,000 + 100 free spins. This promotion requires a C$20 minimum deposit and features an x35 wagering requirement. The free spin value depends on the top-up size;
• live casino 100% match bonus of up to C$1,000. The offer for live gambling requires a C$10 minimum deposit and x40 wagering.

Other Promotions

Players can also use a wide range of reload bonuses and promotions. Sometimes you should use a Royal Panda bonus code to claim a prize. The latest offers are:

• Lunch Spins – a daily Monday to Friday free spin promotion with a C$10 minimum deposit and up to 30 bonus spins per day. The wagering requirement is only x10 of the deposit size.
• Bamboo Bonus – a weekly Thursday to Friday 50% match reload bonus of up to C$150. The offer features a C$10 minimum deposit and an x35 wagering requirement.
• Game of the Week – the closest to Royal Panda no deposit bonus thing the website currently has. It allows you to win up to 30 free spins by just participating in the casino’s social media promotions.
• Royal Jackpots – 100+ exclusive games with tailored jackpot prizes. The jackpot bet starts from C$0.15.

Online Casino Loyalty Program

We highly recommend players participate in the website’s loyalty scheme. It brings a scope of benefits that can significantly enhance your online gambling experience. Loyalty program members regularly receive exclusive prizes like Royal Panda free bet bonuses, deposit match offers, free spins, money-back specials, and a guaranteed best price. They offer rewards both for a casino and live casino.

Loyalty program membership also grants perks like sped-up withdrawals, VIP support service, and early access to new game releases.

Being a member is always a lot of fun because you can participate in exclusive events unavailable to other users. Such tournaments and prize draws have enhanced rewards that may bring you life-changing winnings.

Royal Panda Casino Canada Payment Methods

Royal Panda has a mediocre selection of banking solutions. However, the list comprises the most popular Canadian payment methods, so it won’t be a problem for the vast majority of users.

We have decided to pay with iDebit. It’s a super-handy way to deposit and withdraw at a casino. This payment solution transfers funds from or to your Canadian bank account without revealing sensitive credentials to the website. You don’t even have to create an iDebit account to pay.

iDebit deposits at Royal Panda Canada start from C$10. You may transfer up to C$50,000 per transaction to your gambling account. The minimum withdrawal is C$10 as well. The website allows cash-outs of up to C$10,000 per withdrawal. The funds usually arrive in your bank account in 1 – 3 days.

How to Withdraw Money From Royal Panda

Royal Panda has a straightforward withdrawal process that takes just a few steps:

1. Make sure you have enough funds in your cash account and go to the Bank section.
2. Select the Withdraw tab and then choose a payment method.
3. Enter the payout sum that meets the website’s withdrawal limits.
4. Provide payment method credentials, like an email address for e-wallets.
5. Confirm the transaction.

Royal Panda Casino Withdrawal Issues

We have previously mentioned many withdrawal-related disputes with Royal Panda. This paragraph explains the key reasons why they may occur. Here is what can cause payout issues:

• KYC Verification – you have to provide all the documents requested by the casino, even if it’s difficult to obtain them due to expiration or other reasons;
• Withdrawal Limits – though the website doesn’t state max payouts in the rules, individual payment methods have limits you should stick to;
• Bonus Terms – Royal Panda Casino bonus may come with a payout limit for bonus winnings;
• Wagering Requirements – make sure you have fully wagered your deposit if you have claimed any offer.

Online Casino Games

Over 3,000 games on the site make it a perfect place for online real-money gambling. Royal Panda has a few thousand slots and several hundred jackpot games, including progressives. It also features a decent live section and a good choice of scratch cards. The game library lacks non-live table games, video poker, and bingo.

The lobby section has a good structure with categories and subcategories. It’s easy and fast to navigate. You can also use search to find games and providers. However, it lacks advanced filters that allow you to search gaming titles by their features, like the number of lines or bonuses.

Bonus Wagering Requirements

Royal Panda bonus wagering works differently from other casinos. The Bonus Terms state that you should play through deposits rather than bonus funds. For example, you deposit C$10 to claim an offer. You then wager the bonus using real funds. After that, the prize goes directly to your cash account and you are free to withdraw it. We can’t say if such an approach is good or bad. It depends on the player’s preferences.

Most deposit-match bonuses on the site, including the casino welcome offer, have an x35 wagering requirement. Only the live casino welcome features an x40 play-through rate. Free spins may have a lower wagering requirement. For example, it’s x10 for the Lunch Spins offer.

Gambling Software Providers

Royal Panda has software from 95 providers. It’s an amazing diversity. Gambling on the site will never become boring, even if you stick to one game type, like slots. Every provider has a unique approach to game design, mechanics, and bonus system.

The list of 95 developers includes many big and respected brands. You can play games from such top companies as Microgaming, Pragmatic Play, Blueprint, Play’n Go, 1×2 Gaming, and Scientific Games.

Usability, Mobile, and Applications

Royal Panda Casino features an HTML5-based website that works on all modern devices. You can comfortably play on desktops, phones, laptops, and tablets. Web-based gambling supports Chrome, Safari, Firefox, Opera, Internet Explorer, and other popular browsers.

The website has a handy interface with fast-access menus and quick navigation. It’s very comfortable to use. The visual part is good as well. The pleasant-to-the-eye design and wise content allocation help you fully immerse in gambling. We particularly like how black, white, and red interface elements complement each other to create visual harmony.

Royal Panda App

You can play on the site without an app. The HTML5 technology allows you to gamble in a browser on your phone or tablet. It supports iOS, Android, and other platforms. The gambling content is the same as for desktops.

We have tested the casino on Android and iOS phones. Everything works pretty well. It’s very comfortable to play games on mobile devices at Royal Panda.

Security and Fairness

Royal Panda Casino Canada takes measures to make gambling safe and secure. The website uses encryption technologies to protect data and payments. It links your account to the email and phone number to prevent unauthorized access. Gaming software on the site is fair and RNG-certified, which eCOGRA proves.

Royal Panda publicly discloses RTP for all games. You always know that the results of any gambling round are fair, and long-term returns correspond to the Return to the Player rate.

Client Support

The website’s support service answers players’ inquiries 24 hours a day, 7 days per week. You can contact them via live chat anytime. The response speed is usually up to a minute.

Email support is the best choice when you need to send documents or make an official request. Write to [email protected].

The FAQ section on the site may also be a quality source of information that helps resolve issues. We recommend you look through FAQs before contacting support agents.

Our experience with the customer team communication included a few simple requests to provide information and help with withdrawals. The response was always swift and helpful.

Online Reputation and Presence

Royal Panda Casino is a popular gambling brand renowned among online casino players. It has a massive online presence with numerous social media accounts, a dedicated blog, and countless reviews from independent authorities.

Royal Panda is a part of Leo Vegas Group – one of the biggest gambling operators in the industry. It’s a big brand with all the appropriate licenses and a good reputation.

Customer Reviews of Royal Panda

Trustpilot is a platform where you can find most of the Royal Panda Casino reviews. The appropriate topic currently has over 1,500 unique comments. Most of players give the website 5 stars, but the overall rating is low due to 18% 1-star feedback. Most of them are related to withdrawal and KYC verification issues.

Reddit also has many reviews, most of which are positive.

Casino Socials

Royal Panda Canada has several active social media accounts. The casino uses them to provide information and offer promotions. We especially recommend you follow the website on Instagram, WhatsApp, and Facebook.

Royal Panda is among the gambling brands that have quality communication with the users. However, it should pay more attention to unresolved disputes and withdrawal-related feedback.

Responsible Gambling

The last question of our Royal Panda Casino review was how the website helps users play responsibly. We have thoroughly studied the issues and concluded that Royal Panda significantly facilitates responsible gambling. It provides users with such tools:

• self-assessment test;
• deposit limits;
• loss limits;
• wagering limits;
• session limits;
• time alerts;
• self-exclusion.

They also provide links to help organizations that may be useful for problem gamblers.

Conclusion of RoyalPanda Review

Royal Panda Casino offers Canadian players top-notch gambling opportunities and an impressive list of rewards. Take care of KYC verification beforehand, and you’ll have a seamless gambling experience on the site from your first deposit to the winnings withdrawal. Have you already tried Royal Panda? Did you have any problems with payouts? Share your experience in the comments to make this review even more helpful. We hope you enjoy gambling at Royal Panda and play responsibly.